Insights

Insights

OVH Data Centre Fire Serves as a Timely Resilience Reminder

OVH Data Centre Fire Serves as a Timely Resilience Reminder

The catastrophic fire that destroyed an OVH data centre in Strasbourg, France, is a timely (if unwelcome) reminder of a basic truth about digital operations that is all too easily forgotten in this hi-tech age. Like everything else in this world, technology is subject...

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Why Compliance is Never Enough for Cybersecurity

Why Compliance is Never Enough for Cybersecurity

Official figures on the rate of cyber attacks against UK businesses make for sobering reading. In the 12 months to March 2020, 46% of organisations said they had suffered some form of cybersecurity breach. This figure, however, was skewed by the relatively low rate of...

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Optimal Infrastructure: A Horses for Courses Approach?

Optimal Infrastructure: A Horses for Courses Approach?

If you were going to bet on what aspects of the working world will ever return to whatever we remember as the pre-COVID ‘normal’, the smart money would be on not very much at all. According to Gartner, the pandemic will even leave its mark on IT infrastructure and...

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Five Ways AI is Taking Process Automation to the Next Level

Five Ways AI is Taking Process Automation to the Next Level

Robotic Process Automation is one of the great misnomers of technology. Despite the name, there are no ‘robots’ involved - not in the conventional sense, anyway. RPA (as it is generally known) is all about software ‘bots’ taking control of high volume, low-value...

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Five Ways AI Could Transform Your Customer Service in 2021

Five Ways AI Could Transform Your Customer Service in 2021

Artificial Intelligence (AI) is having a massive impact on the way businesses operate across the board. From ‘smart’ robot-led automation to the incredibly precise (and predictive) business intelligence that can be gleaned from machine learning algorithms, AI is...

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Smart Chips: How AI is Shaping the Future of Processing

Smart Chips: How AI is Shaping the Future of Processing

It’s probably not something you have ever considered, but is instantly recognisable the moment it is pointed out to you. Isn’t it strange how most conversations about Artificial Intelligence (AI) - most articles written about it, for that matter - are nearly always...

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Three Key Trends in Cloud Security for 2021

Three Key Trends in Cloud Security for 2021

Cloud computing has always been the focus of fierce debate when it comes to cybersecurity. In its earliest days, there were many in the IT community who simply could not bring themselves to believe that transporting sensitive business data to some nameless...

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Three Trends That Could Shape the Future of Data Analytics

Three Trends That Could Shape the Future of Data Analytics

Like everything else at the moment, even the world of data and analytics is being shaped by the COVID-19 pandemic. That’s the view of Gartner, at least. The market analyst recently published its latest Top 10 Trends in Data and Analytics outlook, framing this year’s...

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